OP Secretary Dashboard
Monday, 25 May 2026
Refreshed: just now
[Operations] Discharge TAT above target by 1.2 hrs — 12 patients pending
[Quality] 2 Fall incidents recorded in Ward 3B this week
[Digital] CPOE adoption at 79% — 3% below monthly target
[Finance] Credit discharge backlog: 12 patients awaiting TPA approval
[Radiology] MRI wait time trending up — avg 35 mins vs 25 min target
Management KPIs — Target vs Actual
₹$₹$
Below Target
₹2,84,500
Today OPD Revenue
Target: ₹3,20,000
💰 Revenue on track!
+5 this month
72
Doctor NPS
Target: ≥ 70
+4% this month
78%
EMR Adoption
Target: 90%
Above Target
28 min
Avg Wait Time
Target: ≤ 20 min
+12% L30D
79%
CPOE Conversion
Target: 85%
Needs attention
43%
IP Conversion Rate
Target: 50%
Appointments & Availability
Today's appointments
Appointments Breakdown
412today · 288 completed
Doctor NPS · Last 30 days
72
++5
145 responses
94
Promoters
40
Passives
11
Detractors
😊In-Person Appts
234FT: 89 · FU: 145
😊Great work! Keep it up
😊Online Appts
178FT: 68 · FU: 110
😊Great work! Keep it up
😊Doctor Availability
24/34OP · OT: 3 · IP: 8
😊Great work! Keep it up
😊New Registrations▲ +12%
67+12% trend
😊Great work! Keep it up
😊Profiles Regularised
5413 pending
😊Great work! Keep it up
Patient Experience & Flow
Today
💡Patient Preferences
42OP patients with special preferences
Wheelchair: 8Interpreter: 6
😊QMS Status
Active8 queues · 289 tokens
System Online
😊Great work! Keep it up
😰Wait-Time Avg
28 minTarget: 20 min
Above Target
😰Action required today!
😰Waiting > 30 Mins
348 need urgent follow-up
Ramesh S. · 45m · 98765-43210
Priya K. · 42m · 99887-76655
😰Action required today!
😐Peak Time Slot
10:00 AM – 12:00 PM87 appointments
😐Needs your attention
😐Upcoming VIP List
5VIP patients today
Mr. A. Sharma · 11:00 AM
Ms. R. Kapoor · 12:30 PM
😐Needs your attention
₹$₹$₹$
😊Today's Payments
₹2,84,500Pending: ₹18,200
Cash: ₹98,200Online: ₹44,000
💰You're earning it — keep going!
😊Radiology Wait-Time
18 min avgWithin Limit
CT: 12mMRI: 35mXray: 8mUltrasound: 14m
😊Great work! Keep it up
Operations
Today
😐Admissions Advised
28Converted: 12 · Pending: 16
😐Needs your attention
💡Radiology Scheduling
4312 slots free
😐Reports Printing
789 printed today
😐Needs your attention
😊OT Availability
4 Free12/16 booked
Next free: 2:30 PM
😊Great work! Keep it up
😐Patient Navigator
106 pending
😐Needs your attention
😊5S Checklist
4/5Last audit: Yesterday
Good
😊Great work! Keep it up
EMR & CPOE Analytics
Today
😊OP EMR Prescriptions▲ +4%
78%183/234 digital
😊Great work! Keep it up
😊CPOE Conversion▲ +12%
79%1842/2340 orders
Value: ₹23,40,000
😊Great work! Keep it up
😰CPOE – Pending Samples
238 urgent · Avg wait 42 mins
😰Action required today!
😰CPOE – High Value Pending
11Total: ₹87,500
PET CT Scan · ₹18,000
Cardiac MRI · ₹12,500
😰Action required today!
😐Advised Admissions – EMR
19/289 pending
😐Needs your attention
😐High-Value Threshold > ₹5,000
11 ordersHigh-value investigations pending
😐Needs your attention
Doctor Productivity
Management view
| Doctor | Consultations | Target | Revenue (₹) | NPS | Status |
|---|---|---|---|---|---|
| Dr. Kapoor (Cardiology) | 24 | 20 | ₹48,000 | 78 | On Target |
| Dr. Mehta (Ortho) | 19 | 18 | ₹38,000 | 71 | On Target |
| Dr. Verma (Neurology) | 16 | 16 | ₹32,000 | 65 | On Target |
| Dr. Rao (General) | 31 | 28 | ₹31,000 | 69 | On Target |
| Dr. Joshi (Obs) | 14 | 15 | ₹42,000 | 82 | Below Target |